TESTIMONIALS




Andrew Robinson - POINT  
Jamie Stewart - Bumblebee Digital

C Meredith - Sales Administration


"The telecommunication system recommended by PureTel is proving invaluable to our business. PureTel tailored their customer service to suit our individual requirements and utilized upon their technical knowledge to provide a phone system that harmonizes with our company needs. They are always quick to respond to any queries we have and continue to deliver excellent customer service."


T Dent - Creative Director


"We have been really happy with how easy dealing with PureTel has been, it has been so much better than having to deal with big multinational companies and hours spent with call centres. It's great being able to troubleshoot any questions easily via email or phone direct with PureTel."




A Williams - Proprietor


"When we were approached by PureTel we were more than a little reluctant to allow them to carry out a review of our services. We had already regotiated extremely good rates with our existing provider and coupled with this we had a complicated telephone system using ISDN2, analogue and data lines to connect our two offices. We were concerned any switch could cause problems. We needn't have worried, PureTel were able to make savings on our current costs and the switch was handled professionally and seamlessly. All in all they offer a great service that I would definately recommend."


S Kavanagh - Proprietor


"Having worked with the managing director many years ago, I was delighted to discover his telephone communications company. Within a couple of days we had phone, fax to email and other superb products that enable us to be at the forefront for our customers. PureTel ensures that their service is cost effective for both their customers and yours. I can't recommend them enough."




C Jones - Operations Manager


"PureTel always provide a personal and customer focused service. I was looking for a value for money and reliable service to introduce non geographical numbers (NGN) for the business that didn't cost my customers much more than a local call rate. The managing director has great insight into telecommunications and recommended the 0844 numbers which we have implemented in the last few weeks. The benefit is we can now move offices/centres and don't have to worry about changing our number each time as we can take these numbers with us. PureTel have also provided landlines and broadband for our new office space that has been more cost effective and quicker to install. The upside is that PureTel are always at the end of the phone/e-mail if I have any questions or queries and are prompt to respond and sort any issues out."


G Brooks-White - Partner


"We have utilised the services of PureTel Limited and cannot recommend them highly enough, they were both professional and extremely helpful. The changes we have made, on their recommendation, have saved us significant amounts of money on our telephone bills and we would not hesitate in recommending them to other businesses wishing to update and review their telecommunication systems."




M Stretton - Partner


"As a start up business we were looking for a cost effective, yet fully functional phone system. PureTel recommended a hosted IP solution called Featureplus. Our telephone, broadband and system were installed well within our timescale and the service we have received to date is second to none. We would have no hesitation in recommending PureTel."




Rob Rathbone, Director - KHG Security Ltd


"We engaged the services of PureTel following difficulty with our previous supplier when we needed assistance. Nathan expedited the whole transfer process quickly and in a straightforward manner, with no disruption to our services and not a single issue since takeover of the line.

Reliability is important to us as a 24-hour service company and PureTel instil the confidence we need to maintain this reliability. Our engineers need remote access to our office systems 24 hours a day and in the 12 months plus that we have used PureTel their broadband and phone services have not failed on a single occasion. We recommend PureTel to our customers where connectivity is crucial.

As much as we value reliability above all else, PureTel's charges are also notably less than other suppliers we have used. This excellent value for money service, coupled with fantastic customer care and a genuinely friendly support team mean that I cannot recommend Nathan and PureTel highly enough."




Tom Gilsenan, Solicitor - Dixon Rigby Keogh


"Nathan and Puretel have been dealing with Dixon Rigby Keogh in completely taking over their existing telecoms supply at all three offices and has provided a complete re-fit of telephone systems at the Sandbach office and is also providing a voiceover service for client's that are on hold.

The transition of the phone lines was seamless and the telephone system installation was completed within a day. The staff who performed the installation were both efficient and courteous.

The new telephone system works like a dream and it is great to be able to advertise our additional services to a client whilst they may be on the phone. We have yet to put in place a system of monitoring the new instructions that arise as a result but no doubt this will be put in place and we will feedback to Nathan in due course.

I cannot emphasise enough the ease with which our transition was facilitated owing no doubt to the impeccable knowledge Nathan has of his industry. Make the change and see for yourself! "




Address

PureTel
Second Floor, Northwich Business Centre, Meadow Street, Northwich, CW9 5BF
Tel: 0330 2000 554

Ombudsman Services